Timeline

The journey, in six chapters.

Sixteen years at Cisco, then InnovRent. Newest first.

Where I've livedPanchkulaChandigarhBengaluruRaleighGurgaon
2024–now

Founder era — InnovRent.

Gurgaon & Panchkula

B2B device leasing for Indian SMBs. Building from two cities. The first time I've answered to no one but customers.

2025

InnovRent — first cohort.

First three SMB customers on active leases.

2026

Lessor portal.

Customer-facing portal in private beta.

2024

Cisco — Compliance.

Gurgaon

The final Cisco chapter. One year. Closing the loop on six years of internal-process work.

2024

Compliance audit automation.

Cut a four-week manual review cycle to two days across 1,200 sites.

2019–2024

Cisco — Customer Experience.

Gurgaon

Product management for the customer-experience business. Five years turning operational work into automation.

2022

CX renewals dashboard.

First system to surface contract gaps before customers saw them.

2024

Branch upgrade automation.

1,200 branches, four-week pipeline, three regions.

2012–2019

Cisco Raleigh.

Raleigh, USA

Presales engineering for North American carriers. Seven years learning to translate between engineers and procurement.

2014

Solution-architecture toolkit.

Adopted by ~80 architects across two regions.

2018

Carrier presales playbook.

Cut presales response from twelve to three days.

2008–2012

Cisco Bengaluru.

Bengaluru

Solution architecture for the South Asian carrier business. The first chapter — learning what enterprise actually means.

2010

Tier-2 carrier playbook.

First reusable architecture pattern — used by ~12 architects.

2011

Branch BoM templates.

Cut RFP response time by half.

2004–2008

Education — Haryana.

Chandigarh

Years at PEC Chandigarh — engineering, early projects, formative experiments. Content coming soon.