InnovRent — first cohort.
First three SMB customers on active leases.
Sixteen years at Cisco, then InnovRent. Newest first.
B2B device leasing for Indian SMBs. Building from two cities. The first time I've answered to no one but customers.
First three SMB customers on active leases.
Customer-facing portal in private beta.
The final Cisco chapter. One year. Closing the loop on six years of internal-process work.
Cut a four-week manual review cycle to two days across 1,200 sites.
Product management for the customer-experience business. Five years turning operational work into automation.
First system to surface contract gaps before customers saw them.
1,200 branches, four-week pipeline, three regions.
Presales engineering for North American carriers. Seven years learning to translate between engineers and procurement.
Adopted by ~80 architects across two regions.
Cut presales response from twelve to three days.
Solution architecture for the South Asian carrier business. The first chapter — learning what enterprise actually means.
First reusable architecture pattern — used by ~12 architects.
Cut RFP response time by half.
Years at PEC Chandigarh — engineering, early projects, formative experiments. Content coming soon.